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Instant Precision Search Solutions: You can make new knowledge- and linguistics-based search engines available immediately when you install KC Search solutions. Even if you already use a conventional keyword-based search method, iCommNet solutions complement or adjunct to your conventional search method by offering precise and intelligent search technologies, making your electronic contents available to you, your staff, and your customers.
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Increased Competitive Advantage, Productivity, and Revenues: Delivering precise information to your consumers not only increases customer satisfaction, but also increases competitive advantage and productivity, thus increasing revenues. Because KC Search makes relevant information easily accessible, you and your customers no longer have to waste time looking for specific information, and are free to engage in activities that contribute to higher ROI, and improve corporate bottom line.
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Adaptation to Dynamic Business Knowledge and Rules: Business knowledge and rules change frequently, and search engines must adapt to technological changes and dynamic corporate environments. Static search engines offer neither adaptability nor implementation of consumer-specific search rules. KC Search is dynamic, and is able to adjust to abrupt changes in the workplace. With KC Search, enterprise customers can continuously offer precise solutions to their consumers while adapting to changing business knowledge and rules.
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Natural Language Processing: Describing what to search for in conversational English is a natural method of searching for information-the consumer is no longer limited to using only a few keywords. KC Search accepts search requests expressed in conversational English in a variety of different formats-documents, paragraphs, sentences, phrases, keywords, etc. This versatility benefits consumers by allowing search requests to be expressed more precisely.
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Protection of Corporate Intellectual Property: Outsourcing the corporate search service offers little protection to corporate intellectual property. Outsourcing typically involves running externally developed Web crawlers on corporate resources behind the corporate firewall, which makes the index database available to external search engine companies. By hosting KC Search within your corporate firewall, KC Search protects your corporate intellectual property, and prevents your competitors from obtaining valuable information. With KC Search, you have executive control, and can limit the information available to competitors.
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Making Your Applications Intelligent and Precise: The KC Search Developer OEM Edition delivers intelligent and precise search kernels
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adaptable to your applications. The KC Search SDK includes intelligent and precision search engine kernels, simple abstraction layer APIs and small foot-print DLLs that can be integrated or adapted to your in-house software products; e.g., Web applications in the cloud computing or client/server environment, SaaS, search engines, stand-alone products, or new applications.
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Precise Solution Delivery to Consumers: By using conversational English, consumers describe their needs more precisely and expressively. By sequencing search requests and extracting requested knowledge from search requests, KC Search delivers only the most relevant information to consumers.
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Rapid Issue Resolution: When problems arise in the workplace, searching for solutions can sometimes be a timely endeavor. However, obtaining precise information that is relevant to the issues at hand allows consumers to make faster decisions, and achieves rapid issue resolution.
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Targeted Marketing and Delivering Future Solutions: Solutions to problems are not always apparent or readily available. Knowing the precise needs of the consumer can highlight key issues, identify potential problems, and illuminate possible solutions for implementation at a future date. Being aware of the consumers’ changing needs enables businesses to continually offer solutions, which enhance customer satisfaction, and gives companies an opportunity for future growth.
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