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Key Benefits to Customers
With iCommNet® KC Search™ products and services, you can achieve the following key benefits:

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Saving Time and Increased Productivity: Obtaining precise information quickly not only increases customer satisfaction, but also increases competitive advantage and productivity, thus increasing revenues. Because KC Search delivers relevant information quickly using pre-characterized and pre-categorized knowledge, you and your customers no longer have to waste time looking for specific information, and are free to engage in activities that contribute to higher ROI, and improve corporate revenues.
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Instant Precision Search Solutions: You can make new knowledge- and linguistics-based search engines available immediately when you install KC Search solutions. Even if you already use a conventional keyword-based search method, iCommNet solutions complement your conventional search method by offering precise and intelligent search technologies, making your electronic contents available to you, your staff, and your customers immediately.
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Adaptation to Dynamic Business Knowledge and Rules: Business knowledge and rules change constantly, and search engines must adapt to technological changes and dynamic corporate environments. Static search engines offer neither adaptability nor implementation of consumer-specific search rules. KC Search is dynamic, and is able to adjust to abrupt changes in the workplace. With KC Search, enterprise customers can continuously offer precise solutions to their consumers while adapting to changing business knowledge and rules.
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Natural Language Processing: Describing what to search for in plain English is a natural method of searching for information. The consumer is no longer limited to using only a few keywords. KC Search accepts search requests expressed in plain English in a variety of different formats-documents, paragraphs, sentences, phrases, keywords, etc. This versatility benefits consumers by allowing search requests to be expressed more naturally and precisely.
Search Technology Comparison
View search feature comparison between conventional keyword search and iCommNet KC Search, the intelligent and precision search technology.