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Increased Competitive Advantage and Productivity: Delivering precise information to consumers not only increases customer satisfaction, but also increases competitive advantage as well as productivity. Because KC Search makes relevant information easily accessible, you and your employees no longer have to waste time looking for specific information, and are free to engage in activities that contribute to higher ROI, and improve corporate bottom line.

§	Precise Solution Delivery to Consumers: By using conversational English, consumers describe their needs more precisely and expressively. By sequencing search requests and extracting requested knowledge from search requests, KC Search delivers only the most relevant information to consumers.

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Adaptation to Dynamic Business Knowledge and Rules: Business knowledge and rules change frequently, and search engines must adapt to technological changes and dynamic corporate environments. Static search engines offer neither adaptability nor implementation of consumer-specific search rules. KC Search is dynamic, and is

able to adjust to abrupt changes in the workplace. With KC Search, corporate customers can continuously offer precise solutions to their consumers while adapting to changing business knowledge and rules.

§	Rapid Issue Resolution: When problems arise in the workplace, searching for solutions can sometimes be a timely endeavor. However, obtaining precise information that is relevant to the issues at hand allows consumers to make faster decisions, and achieves rapid issue resolution.

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Targeted Marketing and Delivering Future Solutions: Solutions to problems are not always apparent or readily available. Knowing the precise needs of the consumer can highlight key issues, identify potential problems, and illuminate possible solutions for implementation at a future date. Being aware of the consumers’ changing needs enables

businesses to continually offer solutions which enhance customer satisfaction, and also gives companies an opportunity for future growth.

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Protection of Corporate IP: Outsourcing the corporate search service offers little protection to corporate IP. Outsourcing typically involves running externally developed Web crawlers on corporate resources behind the corporate firewall which makes the index database available to external search engine companies. By hosting KC Search behind the corporate firewall, KC Search protects your corporate IP, and also prevents your competitors from obtaining valuable information. With KC Search, corporate customers have executive control, and can limit the information available to competitors.

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Natural Language Expression: Describing what to search for in conversational English is a natural method of searching for information—the consumer is no longer limited to using only a few keywords. KC Search accepts search requests expressed in conversational English in a variety of different formats—documents, paragraphs, sentences, phrases, keywords, etc. This versatility benefits consumers by allowing search requests to be expressed more precisely.